Brands that target the consumer market usually operate through distribution or retail channels, and thus have no direct connection to the ultimate end-consumer. Further, warranty service companies, vendors of accessories and consumables, and similar companies seek to identify and engage with their target consumer markets. Collectively, mass market vendors such as these struggle to gain the business intelligence that will allow them to protect and grow their brand image, and to market additional products, spares or services.
eNbind changes the paradigm for mass market vendors by providing a direct, actionable channel to send product updates or recall notifications, while also opening new venues to upsell and cross-sell.
The eNbind mobile app gives consumers an easy, zero-cost means of managing their important post-purchase information such as warranty dates, support contact information, and more.
eNbind Manufacturer Use Case